DebiCheck & Collections - Altron FinTech Design Concept
Payments & Collections

Collections that just work.

DebiCheck lets your customers approve their debit order with their bank - once. From then on, your collections run on time, with fewer disputes and less admin.

  • Bank-authenticated mandates your customers can't dispute as "unauthorised"
  • Fully compliant with PASA and South African Reserve Bank requirements
  • Real-time visibility of every mandate and every collection run
Approve mandate
In plain language

What is DebiCheck?

DebiCheck is South Africa's bank-authenticated debit order system. Before you collect a cent, your customer confirms the debit order - the amount, the date, the details - directly with their own bank. That single approval protects both of you: your customer knows exactly what they agreed to, and you collect with confidence every month.

Fewer disputes

Bank-authenticated mandates dramatically reduce "unauthorised debit" disputes and reversals.

Better collection rates

Approved mandates collect earlier in the payment run - before the account runs empty.

Cash flow you can plan on

Know what's collectable before month end, with real-time mandate and collection reporting.

Less admin

Mandate registration, tracking and resubmission handled in one platform - not in spreadsheets.

How it works

Three steps to reliable collections

1

Register the mandate

Capture your customer's debit order details once - in your system, in-store or in the field. We route the mandate to their bank instantly.

2

Customer approves with their bank

Your customer confirms the debit order through their banking app, USSD or ATM. The approval is recorded at the bank - not on paper.

3

Collections run on time

Every cycle, collections run against authenticated mandates with full tracking, smart retries and clear reporting on every rand collected.

Who it's for

Built for businesses that collect every month

If your revenue depends on recurring payments landing on time, DebiCheck was built for you.

Micro & short-term lenders Insurers & funeral schemes Security companies Gyms & memberships Schools & education Medical & healthcare Rental & property Telecoms & ISPs

Millions

Of mandates processed through our platform

All banks

Connected to every major South African bank

Real-time

Mandate status and collection visibility

PASA

Fully compliant, certified infrastructure

Common questions

DebiCheck, answered

How is DebiCheck different from a normal debit order?
With a normal debit order, you instruct the bank to collect and your customer can dispute it afterwards. With DebiCheck, your customer approves the mandate with their bank before the first collection - so the bank has verified proof of the agreement, and disputes drop dramatically.
How do my customers approve their mandates?
Through the channels they already use: their banking app, USSD on any phone, or an ATM. Approval takes a few seconds, and you see the confirmed status in real time.
How long does it take to get up and running?
Most businesses go live within weeks. Our onboarding team handles bank integration, compliance registration and training with you - and if you use our lending technology, DebiCheck plugs straight in.
What happens to my existing debit order book?
We help you migrate. Existing mandates can be converted to authenticated DebiCheck mandates over time, prioritising your highest-risk collections first, so improvement starts immediately without disrupting your book.

See DebiCheck on your own numbers

Bring your collection book to a 30-minute session with a collections specialist, and see exactly what authenticated mandates would change.

Book a DebiCheck demo
DESIGN CONCEPT · WEBSHURE